Communication
There is a lot of emphasis,
especially in our times, to be explicit in our expression. By explicitness, people
usually expect others and themselves to be very direct, descriptive, factual,
legal, time specific and define one’s and other’s boundaries of roles and
responsibilities. This may be required for legal/ contractual work – but not
always and especially not in intimate/ casual conversations with people or
neighbours or friends or relations. Since working environments have become more
competitive, digital infiltration has added to the requirement of micro
analysis and refining one’s performance, what we end up doing is to be
extremely contractual in our responses – therefore influencing our thoughts. Everything
needs to be said clearly, precisely, without any ambiguity, at the right time,
and should be clear enough (quantifiable) so that it could be evaluated almost
immediately. This kind of conversation may be improving efficiency of output or
performance – but I am doubtful regarding the quality of relationships this
conversation develops among people.
Conversation (or the sequencing
and use of appropriate words, sequencing of thoughts) generate an “experience”.
If one is concerned about an experience (and not just conveying dry facts),
then we are required to deal with how we are arranging things, how are we
saying things and whether we are concerned about feelings of others. We also
need to be aware, that things may go out of hand, not everything is perfect,
and environment and aspects of fears, desires, and feelings affect our
thoughts, the use of words and how they get conveyed. Most people may
underestimate the power of words (or the need to use appropriate language) and
I would say, those people are most wanted/ liked who are able to say things in
an appropriate manner - so as to get
things done but by being compassionate to human tendencies as well.
We need to understand that there
is a ‘limit’ in being explicit in our communication. By being over-explicit,
are we hurting others, although it wasn’t anticipated? One should realize that
whatever we say, we have already entered the terrain of human consciousness
(shared by all) and therefore, what is required is a little bit of empathy, considerateness while talking. By defining our boundaries rigidly, we do not
seem to entertain other kinds of feedback given by people. By defining
explicit boundaries, we do not seem to entertain the fuzziness of thoughts that
imply cultural implications, artistic implications, social implications,
intuitive or perceptional implications. By being over explicit, we seem to
convey “shortage of time” and a certain level of desperation to race ahead.
This opens up (and probably should
make us relook) at the aspect of silence, intermittent talk, brevity and other
forms of even non verbal communication. What do these things give us that
explicit conversation doesn’t?
Art – definitely gives us
feelings, and makes us experience them.
Silence and brevity – Gives us an
idea of introspection and decoding and decluttering our mind from billion
fragmented thoughts.
Senses (touch, eye sight, body
language) – give us clues as to what the person intends to communicate but can’t verbally express it.
All such things form a part of
our complete experience as human beings. Silence, role of art, body language
needs to be acknowledged – it cannot be shrugged off. By being ‘natural’ and
acting the way one feels intuitively, one may be communicating in a far more
human way than the very contractual based conversation.
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